<!-- Source: https://docs.infraio.xyz/en/wallet/faq -->

# InfraIO Wallet FAQ

## Who holds my keys?

You do. InfraIO Wallet is self-custody: InfraIO Pay never holds your keys or your recovery phrase, and cannot move your funds.

## Do I need a recovery phrase?

Not for a passkey wallet. It is optional there and recommended as a backup. It is required for device key wallets (phones that cannot use passkeys) and before you remove your last passkey.

## What happens if I lose my phone?

Restore on a new phone with your synced passkey, or with your recovery phrase. If you lost both, nobody can recover the wallet. See [Recovery and new phone](https://docs.infraio.xyz/en/wallet/recovery).

## Is my address the same on every network?

Yes. On EVM networks the wallet has the same address, so one address works everywhere you use it.

## Why do I need the network's native coin?

The network fee is always paid in the native coin of the network you send on. Keep a small balance of it on each network where you send.

## What does "setting up" the wallet on a network mean?

The wallet is deployed on a network the first time you send from it there. It is free where InfraIO Pay sponsors setup. Otherwise a one-time fee is paid from your native coin balance on that network.

## Can I receive before the wallet is set up?

Yes. Receiving works before setup, and funds sent early are safe at your address.

## Can I swap on a test network?

No. Swap is available on mainnets only, through aggregators, with slippage settings. See [Swap](https://docs.infraio.xyz/en/wallet/swap).

## Can I use a network that is not in the list?

If it is an EVM network with the required contracts and a bundler, yes. Add it as a custom network. See [Use a new network](https://docs.infraio.xyz/en/wallet/custom-network).

## What if some services are temporarily unavailable?

Balances, receiving and sending still work from the blockchain. See [how it works](https://infraio.xyz/wallet/how-it-works).

## Can I keep more than one wallet?

Yes. The app supports multiple wallets, and you can switch between them.
